FAQ
Who is VarrIng?
VarrIng is an artistic pseudonym of Ihor L.Babii.
Fine Art Author, art-photographer, art-manager, public figure.
Born in 1971, lives and works in Kyiv, Ukraine.
Where can I see all the information about the collections?
You can find it in the Сollections section or in the Сatalog.
What exhibitions have you participated in?
More information about the exhibitions in which I participated, as well as current and planned exhibitions, you can find here.
Can I use the images found on your website?
All images contained within this website are the copyright of VarrIng. All images and content are the property of VarrIng. Images may not be in any way reproduced, copied, printed or scanned. All images must not be used without expressed prior permission via written consent from VarrIng.
Where are you located?
I live and work in Kyiv, Ukraine, but I ship artworks almost worldwide.
How can I contact you?
What is limited edition?
Limited Edition means that the number of prints is determined for each photograph. Once the edition sells out, there will never be another reprint of that photograph.
What do the sizes mean?
Sizes listed indicate the size of the image in centimetres, not the size of the paper. Most of my editions are printed with a margin.
The size of the printed image you can find in the short description of this image. External sizes of the framed image can be found in the tab "More Information".
Can I order a custom-sized photograph?
You can choose only from the available sizes if the artwork is limited edition. You can contact me to discuss choices of other sizes for unlimited editions.
Can I order printed photograph without framing?
Yes, you can choose variant "print" when ordering. For further placement I recommend you to design the artwork according to the museum standards.
How do you frame photographs?
My handcrafted custom made frames are the quickest way to get gorgeous art up on your walls! I suggest a frame color based on what I think will best suit the image. You can choose between a frame with anti-reflective glass with UV-protection and a frame with acrylic glass. Pop over here for more information on the materials I use.
If you want to get a framed print, select the print size you’d like to purchase and your choice of frame from the options that pop up below.
My frames are made to order by hand, so they take a bit longer to ship. See below for more information on shipping timelines for framed art.
Do you authenticate the artwork?
I signed on the back each print which is the subject of sale and collection. This is an integral part of the certification of photos, protectection from fakes and confirmation the authenticity and numbering of exemplares.
Accordingly, the number and the exact characteristics of each photography are indicated in Certificate of autenticity. The number and names of sold photographies are displayed on the author's website.
Why does the price of the artwork change over time?
Each next example of my limited-edition artworks is more expensive than the previous one. Ordering early guarantees you are also receiving the most competitive pricing available.
Will my art look exactly as it does online?
If your computer screen is not calibrated, the color of my artwork as seen online may vary ever so slightly depending on the color reproduction of your computer screen. Computer screens are also lit from behind, which can sometimes give a false brightness to an image that varies from manufacturer to manufacturer.
How do I place an order?
Add the products you wish to order in your shopping cart by clicking on the Add to Cart button located next to the product image. When you're ready to complete your order, click Proceed to Checkout from within your cart and follow the instructions.
Do I need an account to place an order?
You can place an order as a guest without creating an account. But in this case, you will not be able to enjoy the benefits of the account, in particular, to track the status of orders.
Will I receive an order confirmation?
Yes. After you have completed your online order, you will receive an order confirmation by email. You can also view the status of the order in your personal account.
Can I change my order?
No. Unfortunately, changing a placed order is not possible. If you want to order a different artwork, simply complete a new order. If you would like to change the work you have ordered, you can cancel your existing order and place a new one.
Can I cancel my order?
If you wish to cancel your order or change shipping information, please contact me by email or Viber/WhatsApp as soon as possible. In order to provide the absolute best service, we ship orders as soon as we can. If your order ships before we receive your cancellation request, we will not be able to cencel your order.
I have a discount code. Where should I enter it?
You can enter it on the Express Checkout page.
What methods of payment are accepted?
On this website, you can pay with credit card, PayPal or Liqpay. To pay with PayPal, simply log into your PayPal account when prompted to do so, review your order, and approve the payment. Credit card payments are possible with MasterCard, Visa.
How secure is my online payment?
Your online order is secured using SSL encryption. This way, we meet the standards for modern online purchases and always guarantee you the securest of transactions.
How much does shipping cost?
Shipping price depends on the size, weight of work and your country.
How long does it take for my order to arrive?
Custom framed prints are made-to-order by hand (which takes some time!) They generally ship within 1-2 weeks of your order date. You'll receive a tracking number and shipment confirmation the moment your order ships. Delivery time is typically 1-5 business days from shipment date. Shipping time can vary depending on the size, weight, and country.
Which countries do you deliver to?
I currently ship my artworks almost worldwide. Please select your destination country during checkout. If you do not see your country on checkout, please contact me directly to arrange a delivery.
Can I pick up my order in person?
Yes. My workshop is located in Kyiv, Ukraine. You can contact me to arrange a meeting.
What's your return policy?
Limited edition and custom frames are custom-made and as such, we are unable to offer returns or exchanges.
What if my order arrives damaged?
If your order is damaged in transit, please be sure to retain the original packaging your item was shipped in and contact me by email within 10 days of the delivery date so we can file a claim right ASAP. For damaged orders, please include photos of the damaged item itself and the packaging. If your package was shipped with a Shock Watch sticker, be sure to include a photo of that. Dinged corners and/or dents to the outer packaging are clear signals of carrier mishandling, and will help us when filing a claim.
How do I create an account?
You can create your own customer account through the main menu. In the main menu, click on the person-shaped icon near the top right (if you’re on a mobile device, it is located in the menu option in the center). You can then fill out the required fields on the right side (“New Customers”). You now have access to your customer account!
I forgot my password, can I reset it?
Yes you can. Please go to Login page and click the Forgot Password link. You will be prompted to enter your account email. You will then receive an email with a link to change the password to your account. Simply follow the on screen instructions to establish a new password.
How do I view past orders?
You can view previous online orders by logging into your account and go to My Orders tab.
How do I specify different billing and shipping addresses?
On the "Address Book" tab in your personal account, you can specify the default billing address. It is automatically duplicated in the shipping address. If you have different addresses, you can click the "Add new address" button, fill in the fields for the shipping address and check "Use as my default shipping address". Now you have two different addresses.
Can I change my shipping address?
If you have placed your order but it hasn’t left my workshop, then you can contact me to update it. If I have already given your order to the shipping carrier, please contact me to see if a re-route is possible.